Refund policy

As coffee is classified as a food product, we are unable to accept returns for health and safety reasons. We take great care in ensuring that your order is accurate and fresh when it leaves our facility. However, if you receive an incorrect order or there is an issue with the product you’ve received, please don’t hesitate to get in touch with us. Our customer service team will be happy to assist you and arrange an exchange for the correct item. We strive to ensure your complete satisfaction and are here to help resolve any concerns you may have.